DISCLAIMER

The content of this website is the intellectual property of the company under the corporate name “ANAPLASI S.A. – REHABILITATION AND RECOVERY CENTER FOR NEUROMUSCULAR AND PSYCHOSOMATIC DISORDERS AND CHRONIC PAIN» and under the trade name “ANAPLASI REHABILITATION AND RECOVERY CENTER” –hereinafter referred to as “ANAPLASI”.

Any reproduction, distribution, or other use, in whole or in part, by any means whatsoever, is strictly prohibited without explicit acknowledgment of this website as the source.

The information provided on this website, is for general informational purposes only and is intended to raise awareness of health and rehabilitation matters that may affect daily life.

The articles, analyses, and publications made available on this website are based on verified scientific data and are provided strictly for informational purposes. Their objective is to contribute to public knowledge and awareness regarding matters of health, rehabilitation, and daily functionality.

Notwithstanding the validity and scientific substantiation of the content, such articles shall not be construed or relied upon as medical advice, diagnosis, or therapeutic instruction. The implementation of any information or recommendations must always be undertaken in consultation with appropriately qualified healthcare professionals.

Always seek the advice of your physician or another duly qualified healthcare provider regarding any questions you may have about your personal health condition.

ANAPLASI makes no representations or warranties, express or implied, as to the completeness, accuracy, reliability, or suitability of the information provided on this website. To the fullest extent permitted by law, ANAPLASI. expressly disclaims any liability for any loss, damage, or harm arising directly or indirectly from the use of, or reliance on, the information contained herein.

 

PRIVACY POLICY FOR SERVICES

ANAPLASI is fully committed to compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, hereinafter “GDPR”).

Accordingly, ANAPLASI implements procedures designed to ensure that all employees, job applicants, prospective collaborators, contractors, consultants, partners, or any other associates (collectively referred to as Data Users) who have access to personal data maintained by or on behalf of ANAPLASI are fully aware of their obligations under the GDPR and act in compliance therewith.

 

1.At ANAPLASI, we respect the rights of all individuals entrusting us with their personal data and we comply with all applicable laws and regulations governing the protection of such data.

2. ANAPLASI must collect and use information relating to individuals to whom it provides healthcare and rehabilitation services. The handling of such personal data is carried out appropriately, regardless of whether the data is collected, recorded, or used in written form, on computer systems, or by any other means.

3.Under the GDPR:

Personal Data means any information relating to an identified or identifiable natural person.

Special Categories of Personal Data (Sensitive Data) include information concerning:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Physical or mental health condition
• Sexual life or sexual orientation
• Biometric data

 

4. ANAPLASI processes personal and sensitive personal data in compliance with the six fundamental principles of the GDPR. Accordingly, personal data shall be:

• Processed lawfully, fairly, and in a transparent manner in relation to the Data Subject.
• Collected for specified, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes.
• Adequate, relevant, and limited to what is necessary for the purposes for which it is processed.
• Accurate and kept up to date.
• Retained in a form permitting identification of Data Subjects for no longer than is necessary for the purposes for which it is processed.
• Processed in a manner ensuring appropriate security, including protection against unauthorized or unlawful processing, accidental loss, destruction, or damage, through appropriate technical and organizational measures, and always in accordance with the rights of Data Subjects under the GDPR.

5.ANAPLASI’s Financial Services process basic personal data (such as name, surname, admission and discharge dates, address, occupation, ID number, Social Security Number, Tax Identification Number, Insurance Fund) and limited health data (e.g., materials and treatments used during hospitalization or rehabilitation care).

These data are processed for the purpose of issuing lawful invoices for healthcare and rehabilitation services provided, for fulfilling ANAPLASI’s legitimate business interests, and for compliance with legal tax obligations.

Provision of the above data is necessary for the delivery of ANAPLASI’s services. Refusal to provide such data makes it impossible for ANAPLASI to deliver rehabilitation services.

6. In compliance with legal obligations, ANAPLASI transmits both basic and sensitive personal data (electronically and physically) to public insurance bodies [e.g., EOPYY or other Social Security Funds] and their auditors, for the purpose of covering and reimbursing hospitalization and rehabilitation costs. Such disclosure constitutes a necessary condition for admission as an inpatient or participation in outpatient rehabilitation programs covered by EOPYY or another insurance fund.
7. As a patient, you have the following rights with respect to your personal data:

• Right of Access: To know whether your data is being processed, how, and for what purpose.
• Right of Rectification: To request correction of inaccurate or incomplete personal data.
• Right of Erasure (“Right to be Forgotten”): To request deletion of your personal data under specific conditions and subject to the statutory ten-year retention period required by law, commencing from your last interaction with ANAPLASI for healthcare or rehabilitation services.
• Right to Restrict Processing: To request limitation of processing under certain conditions.
• Right to Data Portability: To request transfer of your data to a third party (e.g., another physician or healthcare provider).

 

ANAPLASI will respond to written requests to exercise these rights, for example by providing a copy of your medical record, by justifiably denying the request (e.g., refusing erasure of medical records due to the legal obligation to retain them for 10 years), or by explaining the reasons for any delay.

8. Requests are handled within legally prescribed timeframes. Specifically:

• Disability Assessment Applications (KEPA) – Inpatient Care: Certificates are provided upon discharge, provided the application was submitted at least one week prior. If submitted after discharge, they are provided within one week.
• Disability Assessment Applications (KEPA) – Day Care Patients: Certificates are provided within one week of application submission and only after a recent examination by an ANAPLASI physiatrist.
• Requests for Medical Aids: Certificates are provided within one week of application submission.
• Requests for Insurance or Private Insurer (hospitalization costs): Certificates are provided within one week.
• Requests for Judicial Use: Certificates are provided within two weeks.
• Requests for Hospitalization Confirmation: Certificates are provided within three days.
• Requests for Copies from Medical Records: Copies are provided within two months.
• Requests for Transfer to Chronic Care Clinics, Nursing Homes, or Completion of Forms: Certificates are provided within five days.
• Requests for Financial Department Certificates (e.g., for tax purposes): Certificates are provided within five days.

Any exceptions to these timeframes for the delivery of medical certificates are reviewed by ANAPLASI’s Medical Department.

 

WEBSITE PRIVACY POLICY

ANAPLASI is fully committed to protecting the personal data of visitors to its website and its clients.

The personal data we collect and process are always relevant and limited to what is necessary for fulfilling our obligations toward users of our website.

1. Data Collection

Our website may collect personal data through:

• Cookies,
• Contact forms,
• Newsletter subscription forms (where applicable).

Such data are collected only if you voluntarily choose to provide them, for example by sending us an email, completing a newsletter subscription form, or contacting us by telephone. This data enables us to provide you with the information you require about our services and to serve you in the most effective manner possible.

2. Data Processing and Storage

Personal data submitted through contact forms are encrypted and stored either in the company’s email system or in the dedicated platform used by our website to maintain a record of communications.

Processing is carried out exclusively by authorized company personnel. Personal data are not disclosed, sold, or otherwise transferred to third parties.

3. Use of Cookies

Cookies are small text files containing information, usually consisting of numbers and letters, stored by the browser you use (e.g., Chrome, Explorer, Firefox). Cookies help us enhance the functionality and personalization of our website.Cookies do not cause any harm to your computer, files, or programs. Information collected by cookies is used exclusively for:

 

• User recognition,
• Data collection through Google Analytics and Facebook Pixel,
• Display of personalized advertisements, including remarketing campaigns through Google and Facebook advertising networks.

You may configure your browser to notify you whenever a cookie is being stored, giving you the option to accept or reject it. Please note that disabling cookies may limit your ability to take full advantage of our website’s features.

4. Third-Party Services

Our website and third-party providers (including Google and Facebook) use both first-party cookies (e.g., Google Analytics, Facebook Pixel) and third-party cookies (e.g., DoubleClick) to:

• Inform, optimize, and display advertisements based on prior visits to our website,
• Generate reports on ad impressions, interactions, and related website visits.

We may also use demographic and interest-based data (e.g., age, gender, interests) provided by Google Analytics and Facebook Pixel for advertising purposes.

5. Data Retention

All personal data collected through the use of our website are retained for a period of two (2) years, or until the data subject requests their deletion.

You may exercise your right to deletion at any time by submitting a written request to dpo@anaplasi-rehab.gr, or by selecting the “unsubscribe” option accompanying our newsletters.

6. Data Subject Rights

For issues related to data protection, you may exercise the following rights by contacting us at dpo@anaplasi-rehab.gr:

 

• Right of Access – to request access to your personal data,
• Right of Rectification – to request correction of inaccurate or incomplete data,
• Right of Erasure – to request deletion of your data,
• Right to Restrict Processing – to request limitations on how your data is processed,
• Right to Withdraw Consent – to withdraw consent for processing at any time.

Requests will be reviewed and processed in accordance with GDPR and applicable laws.

7. Consent

By browsing our website, registering as a member, or subscribing to our newsletter, you acknowledge that you have read, understood, and accepted this Privacy Policy, and you expressly consent to the collection and processing of your personal data as described herein.